Customer Feedback

We love to hear what you have to say about us and we thought that you might too! So here we have included a small summary of real comments that we have received from our customers.

 

We hope that you will be as pleased with our quality products and customer service as all these happy crafters!

 

'Just a short Thank You for excellent service and swift delivery. This is the second time I have ordered from you and you never fail. :) Oh and the products are great! I have now recommended you to all my friends. Thank you.' - Fiona

 

'I just wanted to say what a great website, there was so much choice I got a bit carried away.  I had ordered some sticky feet... and had only ordered 10 so needed 10 more, I ended up ordering much more, I will be back.' - Suzanne

 

'Just wanted to say thank you for the order, my first! which arrived today. It is all excellent' - Lynn

 

'I couldn't find an equivalent anywhere so all these so called 'craft shops' are not really an alternative to your site!' - Catriona

 

'All safely received, thank you so much for an efficient Service! (Another craft shop) let us down on Tuesday, telling us that they couldn't source these items after 2 weeks looking.  They did me a favour because I found you!  We will be looking to yourselves for all our craft resources now!' - David

 

'Superb service as parcel arrived this morning. Will be recommending you to all my crafty friends. Thank you' - Bridget

 

'Thank you very much! Big fan of the site will continue to order! Thanks' - Grace

 

'I just wanted to say thank you. The items I ordered were perfect for my son's birthday party. I ordered some paper crowns and masks. Many of the parents commented on how good the quality of the items was. Also postage was v quick. Overall v satisfied customer. Many thanks' - Petrina

 

Thank you for the order I received it yesterday and the items are excellent will definitely be back for more thanks once again for the great service and great website keep up the good work.' - Rich

 

'First class service, thank you' - Pauline

 

'Many thanks for my order and the quick delivery. Your postage and packing is very reasonable.' - Sandra

 

'I was a little late ordering supplies for a workshop I'm running, so thank you for your prompt delivery service!' - Stacey

 
 
'I received my package yesterday and everything is perfect. Looking forward to our group this afternoon. Many thanks again.' - Sal
 
 

'Thanks...I am so relieved!!! Shall always use you guys in future for craft supplies - I have just had the most awful customer experience with (another online craft retailer) who I will definitely never be using again - very grateful for your rescue!!' - Mary

 

'Hello, I just want to say how delighted I was with my order ... I certainly will be ordering from you again, as you have such an interesting range of craft products and also thank you for delivering to Australia. Thank you again' - Janet (All the way from Queensland, Australia!)

 

'Fantastic thank you! Such speedy service.' - Ange

 

'Your customer service is amazing and your prices are excellent as well.' - Janet

 

'Hi, just wanted to thank you for the quick and efficient service you provided, which included the change in the order. I received the goods yesterday morning after ordering them only Tuesday night. Many Thanks.' - Janis

 

'I really love this site, full of ideas and great things for my little beaver scouts to make and my own children. Looking forward to putting an order in soon for christmas decorations to make, crackers etc.. Lovely site and from previous experience excellent staff and service.' - Helen

 

'Glad to have found a company who has what I need and not at exorbitant prices, thank you.' - Tricia

 

'I have to say,  from my experience,  service and delivery had been exemplary.  Keep Up the good work.  I'll be ordering again very soon.' - Sam

 

"The Easter goodies that we ordered were all terrific!  Exactly what we wanted - it made for a great egg hunt party for the little ones.  Thank you for your great supplies and fast service." - Ehryn

 

"Really impressed with your company - fantastic selection, fast delivery and brilliant customer service - thank you!" - Julie

 

"You do a great job of keeping our church children's groups stocked with fantastic materials - thank you!" - Ellie

 

"I just wanted to say thank you - my order arrived today.  I have been really pleased with all the items that I have ordered from you - the quality is excellent and very good value for money.  Thank you again." - Juliet

 

"Thank you once again - we return time and time again and have never regretted it". - Tamzin

 

"Thanks so much for the crackers, they were a real hit.  I loved the fact that you had such lovely bright colours - they made a great difference to our Christmas table.  Followed your ideas to make a reindeer sweet tree too - the kids were absolutely thrilled" - Maxine